Privacy Policy
Effective Date – October 2024
Your privacy is of utmost importance to us, and we are committed to protecting any personal data you share with us. This policy outlines how we collect, use, disclose, and protect your information when you visit our website, https://comsolenergy.co.uk (the “Website”).
1. Information We Collect
We may collect the following types of information:
a. Personal Information
• Name
• Email address
• Phone number
• Company name
• Address
• Any other information you provide when contacting us or filling out forms on our Website.
b. Non-Personal Information
• Browser type
• IP address
• Device type
• Pages visited
• Duration of your visit
• Other analytics data.
2. How We Use Your Information
We use the information we collect for the following purposes:
• To respond to your inquiries or provide requested services.
• To process and manage requests or orders.
• To personalise your experience on our Website.
• To send periodic emails or updates related to our services.
• To improve our Website based on your feedback and interactions.
• To comply with legal obligations.
3. Legal Basis for Processing Personal Data
We process personal data under the following legal bases:
• Consent: You have provided your consent for us to process your information.
• Contract: Processing is necessary to fulfil a contract with you or to take steps to enter into a contract.
• Legal Obligation: We must comply with a legal obligation.
• Legitimate Interest: Processing is necessary for our legitimate interests, which do not override your rights.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyse traffic on our Website. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
5. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following situations:
• With service providers who assist in operating our Website or delivering our services.
• If required by law or to comply with a legal obligation.
• In connection with a merger, acquisition, or asset sale, where personal data may be transferred.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
7. Your Rights
You have the following rights regarding your personal data:
• Access: Request access to your personal data that we hold.
• Rectification: Correct any inaccuracies in your personal data.
• Erasure: Request the deletion of your personal data when it is no longer necessary.
• Restriction: Request the restriction of processing under certain circumstances.
• Objection: Object to the processing of your data based on legitimate interests.
• Data Portability: Request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at [email address].
8. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal data.
10. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this policy periodically.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us.